Tuesday, November 16, 2010

Law of the Result

Law of the Result - When you try to prove to someone that a machine won't work, it will.

Conversely, when you expect a new machine to work perfectly right out of the box, it won’t. 

I spent over two hours with my new BFF in India, Srinath, a 24 year-old who is in the department that only works on my particular type of laptop, the XPS series.  The laptop works fine, that’s not the problem…but Microsoft Outlook would not open.  I paid for the full version so that I could specifically get Outlook. 

My new best friend got permission from me to take over my computer through an internet connection.  It was funny watching the screen do all its antics without me being at the controls!  He uninstalled MS Office, cleaned up the computer, then reinstalled MS Office, but that dang program still wouldn’t cooperate.  It finally worked, but we couldn’t get it to register properly.

By that time, it was the end of his shift, and it was bedtime for me anyway, so we both quit.  He promises to call me this afternoon when he gets to work…and promises we will get everything to work correctly.  I am not adding any more programs to the system until it does.

So today I am back on the old laptop…and life goes on.  Today is another day.  The end.

7 comments:

Sandee said...

I hope you get this resolved soon. I just hate it when programs don't work properly. I just had that problem yesterday. Finally got if corrected.

You know what Empress Bee is going to say right? She will you know.

Have a terrific day honey. Big hugs. :)

Barb said...

Yes, she will!

I had a Peachtree rep remotely access my computer once after I upgraded. It wasn't seeing any of my ship-to addresses and it also wouldn't let me add any. And I had orders to fill! It was weird watching, but honestly, if he'd told me the steps, I could have done it. It was very simple. And they kept asking for my password and I kept saying, 'No, I'll type it in', thank you. Just saying.

Better luck today! Which reminds me... How do you say Thank You in Indian? Big hugs :]

ivana said...

Ciao Sandy!!!
I hope you finally get your machine goes!!!
I'm so ignorant that I hope my machine always works well!
Have a great afternoon!
Hugs!!!

Empress Bee (of the High Sea) said...

sigh....

the end.

smiles, bee
xoxoxoxoxoxo

"Lois Grebowski" said...

Is his American name Peggy? LOL!

Oh, I hope this gets resolved today. Nothing worse than getting something new and it won't work.

Janelee said...

Good Luck!!!! The last time I tried to fix something with a tech over the phone (it wasn't my computer, it was a PAD), he blew it up so it is unusable.

chunkygal said...

That's the kind of thing that would drive me to buy anew computer with an updated operating system loaded with microsoft office!

Or become a luddite.